Knowledge Assistant Dashboard
Wednesday, April 1, 2026 — Good morning, Sarah
Total Articlesarticle
47
42 published • 3 draft • 2 archived
Questions This Weekchat
156
+18% vs last week
Unansweredhelp
8
3 need urgent attention
Satisfactionsentiment_satisfied
94%
+2% vs last month
trending_up Trending Questions This Week
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1
Covered
How do I submit a maintenance request?
Asked 34 times • Answered by article
2
Covered
When is rent due and what are the late fees?
Asked 28 times • Answered by article
3
Covered
Can I have a dog in my apartment?
Asked 22 times • Answered by article + document
4
Covered
What are the pool hours this summer?
Asked 19 times • Answered by article
5
Covered
How do I renew my lease?
Asked 16 times • Answered by article
6
Gap
Is there EV charging available?
Asked 12 times • No matching article
7
Gap
Where is the nearest package locker?
Asked 11 times • No matching article
8
Covered
How do I set up autopay?
Asked 10 times • Answered by article
9
Partial
Can I paint my walls?
Asked 9 times • Partial match in lease docs
10
Covered
What’s the guest parking policy?
Asked 8 times • Answered by article
report Knowledge Gaps 8
Amenities & Facilities
Is there EV charging available?12x
Where is the nearest package locker?11x
Does the gym have free weights?6x
Unit Modifications
Can I paint my walls?9x
Am I allowed to install a Ring doorbell?7x
Move-In / Move-Out
Can I schedule a move-in on weekends?5x
What’s the elevator reservation process?4x
Where do I return my keys at move-out?3x
history Recent Activity
Last 7 daysadd_circle
Marcus Williams published "2026 Pool Season Rules & Hours"
Today at 9:15 AM
edit
Lisa Park updated "Pet Policy — Complete Guide"
Yesterday at 3:42 PM
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James Rodriguez uploaded "HOA Meeting Minutes - March"
Yesterday at 11:20 AM
edit
Sarah Chen updated "How to Submit a Maintenance Request"
Mar 28 at 2:10 PM
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Negative feedback on "Understanding Lease Charges" — "Didn't explain utility billing clearly"
Mar 27 at 5:33 PM
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Lisa Park published "Setting Up Automatic Rent Payments"
Mar 25 at 10:05 AM
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AI escalated conversation to staff — tenant asked about "legal rights to withhold rent"
Mar 25 at 8:47 AM
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James Rodriguez uploaded "Landscaping Schedule Q2 2026"
Mar 24 at 1:30 PM